NCDermabar

FAQ

How long does the hair need to be for a wax?

We need at least 1/4 of an inch of hair growth, roughly the size of a grain of rice

WHat kind of wax is used?

We use a hard wax, stripless wax, for all areas being serviced. Hard wax provides a gentler experience than traditional soft/strip wax, and nourishes the skin while removing the hair. 

can a woman get waxed during her time of the month?

Absolutely! Just be aware that you experience a little more discomfort than usual. 

how old do you have to be to get waxed?

Anyone can get waxed! However, if you are under the age of 18 you'll need a parent or guardian release signed. If you are  16 or under your parent or guardian must be present during your service.

Can i wax if i have a sunburn?

Unfortunately, no. Your skin will be too sensitive for a wax and you'd run the risk of your skin lifting. Let the sunburn heal and then come in for your appointment.

When should i was if i use a tanning bed or sunless tanner?

It's recommended that you wait  24-48 hours between waxing and tanning. If you're using a sunless tanner (spray tan), you'll want to wax beforehand.

policies

late policy

We understand that things happen, traffic, meetings, grumpy children or spouses, or whatever may be slowing down your day. Because we're human too and these things come up in our lives as well, we offer a 10 minute grace period from the start time of your appointment for you to arrive.  If you will be more than 10 minutes late you will need to reschedule. 

Cancellation policy

As a courtesy to your esthetician, we require 24 hours notice for any cancellations.  Cancelling or rescheduling your appointment can be done easily online, or by giving us a call. Any cancellations submitted with less than 24 hours notice, you can be charged  the full value of your appointment. 

no show policy

Again, we understand things in life happen, however, if you do not cancel your appointment, and do not show up for your appointment, you will be charged the full value of your appointment.  Please remember, if you do not show to your appointment, your esthetician is unable to fill that spot with another client which means money out of their pocket. Please call us the moment you know you're unable to make it. 

wax membership cancellation

Because our wax memberships are an opportunity for our clients to save additional money on their services, there are no refunds or cancellations on any of our offered Wax Memberships.